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โ Frequently Asked Questions (FAQ)
Weโve got answers to your most common questions! ๐
If you donโt see what youโre looking for, feel free to reach out โ weโre always happy to help. ๐
๐ฆ When will I receive my order?
Orders are usually processed within 1โ3 business days.
Shipping times vary depending on your location, but for most U.S. orders, delivery takes 7โ15 business days.
Youโll receive a tracking number by email as soon as your order ships! ๐
๐ Do you ship worldwide?
Currently, we ship within the USA only ๐บ๐ธ
We're working on expanding, so stay tuned!
๐ Can I return or exchange an item?
Yes! We offer a 30-day return policy.
If you're not happy with your order, simply contact us at pearlseatrader@gmai.comand we'll guide you through the process.
๐ Note: Items must be unused and in original condition to qualify for a return.
๐ณ What payment methods do you accept?
We accept all major payment methods:
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๐ณ Visa, Mastercard, American Express
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๐ฆ PayPal
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๐ฒ Shop Pay, Apple Pay, and more!
Your payment is 100% secure and encrypted.
๐ ๏ธ My item arrived damaged or incorrect โ what now?
Oh no! Weโre so sorry about that. ๐ข
Please email us at pearlseatrader@gmai.comย within 7 days of receiving your order, and weโll make it right โ fast.
โ๏ธ How can I contact you?
You can reach us anytime at pearlseatrader@gmai.com
We typically reply within 24 hours (MondayโFriday)!
๐งพ Will I receive a confirmation email?
Yes! As soon as you place your order, youโll receive a confirmation email. Youโll also get a shipping update once your order is on its way.
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