๐๐๐ญ๐ฎ๐ซ๐ง ๐๐จ๐ฅ๐ข๐๐ฒ
๐ Return Policy
At ๐๐๐๐ซ๐ฅ๐ฌ๐๐ ๐๐ซ๐๐๐๐ซ, your satisfaction is our top priority. If you're not completely happy with your purchase, weโre here to make things right.
๐๏ธ Return Window
You may request a return within 30 days of receiving your order.
To be eligible for a return, items must be:
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Unused and in original condition
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In the original packaging
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Free from signs of wear, damage, or alteration
๐ซ Non-Returnable Items
Some items canโt be returned, including:
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Items marked as final sale
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Custom or personalized products
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Gift cards
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Products not in their original condition
๐ฉ How to Request a Return
To start a return, email us at pearlseatrader@gmail.comย with:
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Your full name
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Order number
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Item(s) youโd like to return
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Reason for the return
Our support team will respond within 24 hours with next steps.
๐ธ Refunds
Once your return is received and approved, your refund will be processed back to your original payment method within 5โ10 business days.
Youโll receive a confirmation email once your refund is on the way.
Note: Shipping fees are non-refundable unless the return is due to our error.
๐ Return Shipping
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Customers are responsible for the cost of return shipping.
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If your item arrived damaged, defective, or incorrect, weโll cover the return cost or send a replacement โ your choice!
โ Questions?
Weโre always here to help. Reach out to us at pearlseatrader@gmail.comย and weโll take care of you! ๐ฌ.